Covid-19 (Coronavirus)
We are all in unprecedented times as the coronavirus pandemic evolves which is causing uncertainty for everyone. The firm is following the advice provided by Public Health England and, as such our offices in Kingsbridge and Plymouth will remain open.
We want to assure you that at Beers we are fully committed to ensuring the safety of our staff and clients, whilst minimising as much as possible the disruption to our work and client service at this very difficult time. Therefore to ensure that we keep everyone safe we will be introducing some changes to our client contact procedures.
The specific steps we will be taking are:-
• Client appointments in the office will be strictly by appointment only. There will be no availability for clients to come into the offices without prior appointment.
• Clients wishing to drop off documents may do so by putting them in our letterbox or can call into the office.
• Please note that from 8 August, the government guidance on face coverings has stated that members of the public will be required to wear a face covering when visiting premises providing professional, legal or financial services. If you are attending our offices, please put your mask/covering on prior to entering and wear it throughout your visit.
• Clients requesting an appointment will be offered a telephone/facetime/skype meeting in the first instance.
• All of our Law Clinics where we offer 15 minutes of free advice will be cancelled. However we will be providing clients a free 15 minute telephone consultation throughout the week.
• Clients can also e-mail info@beersllp.com for legal advice and we will respond to the e-mail within 72 hours.
• All our lawyers and key support staff have the technology to work remotely, at any time, whatever happens in the weeks and months ahead.
• We have put in place stringent measures with our staff and informed them of what they are to do in the event that they present or have contact with anyone with coronavirus symptoms.
• Our management team will review the Government guidelines on a daily basis and will keep our staff and clients updated with this ever changing situation.
It is likely that over the coming weeks and months things will become increasingly challenging but be rest assured we will remain here for you.
Please do not hesitate to contact the person who has conduct of your matter if you have any concerns regarding how this will affect your legal services with us.
